Mortgage Loan Originator III

Job Type: Full-Time- Hybrid

Exemption Type: Non- Exempt

Wage Amount: $66,851 yearly Minimum

General Summary

The Mortgage Loan Originator III (MLO III) plays a pivotal role in advancing the credit union’s residential lending strategy. This position focuses on delivering member-centric mortgage solutions aligned with strategic initiatives. The MLO III is responsible for originating high-quality mortgage loans, fostering trusted member relationships, and ensuring a seamless lending experience from application to closing. The ideal candidate possesses deep expertise in mortgage products and compliance, a strong commitment to service, and a collaborative spirit. In addition to individual production, the MLO III supports strategic efforts to grow mortgage penetration, enhance member value, and mentor lending staff.

Primary Responsibilities

1. Loan Origination

• Originate first mortgage loans (target mix: 80% first mortgages, 20% home equity loans/lines).
• Collect, review, and analyze loan application data (credit reports, income, assets).
• Recommend customized mortgage solutions based on current rates and programs.
• Present loan terms in alignment with credit union policies.
• Submit complete and accurate loan applications and documentation.
• Collaborate with processing team to ensure efficient loan handling.
• Cross-sell credit union products to deepen member relationships.
• Serve as a subject matter expert and sales leader.
• Conduct group presentations to promote mortgage products.

2. Team Support

• Act as first point of contact for MLO team regarding member escalations.
• Resolve complex issues or escalate appropriately to leadership.
• Support training, coaching, and development of team members.
• Provide performance feedback to mortgage leadership.

3. Strategic & Miscellaneous Duties

• Recommend sales and marketing strategies to leadership.
• Build and maintain referral networks (realtors, title companies, builders).
• Stay current on mortgage laws and regulations to ensure compliance.
• Represent the credit union at external events and community initiatives.
• Complete annual compliance training.
• Participate in departmental projects and continuous improvement efforts.
• Assist leadership with special tasks and maintain confidentiality.
• Perform other duties as assigned.

Education & Experience

• High school diploma or GED required; Bachelor’s degree strongly preferred.
• Minimum 4 years of financial institution experience.
• Minimum 5 years of mortgage/home equity origination experience.
• Minimum 2 years of FHA/VA origination experience.
• Experience mentoring/training MLOs preferred.

Knowledge, Skills & Abilities

• Advanced knowledge of mortgage products (Fannie Mae, Freddie Mac, FHA, VA, Home Equity).
• Strong understanding of compliance documentation and regulations (RESPA, TILA, TRID, ECOA, FACTA, HMDA).
• Familiarity with mortgage lending practices, insurance, secondary market, and systems.
• Excellent communication, analytical, and data entry skills.
• Strong attention to detail and ability to work independently or in teams.
• Dependable, self-motivated, and adaptable.
• Critical thinking and conflict resolution skills.
• Bilingual Spanish preferred.

Certifications & Registrations

• Must register with the Nationwide Mortgage Licensing System (NMLS) upon hire and maintain registration annually.
• Failure to register or maintain eligibility may result in disciplinary action, including termination.

Desirable Traits

• Professional appearance and demeanor.
• Strong verbal communication and public engagement skills.
• Flexible schedule and dependable work ethic.
• Organizational and decision-making abilities.
• Versatility across credit union functions.

Cognitive & Physical Requirements

• Ability to work at least 40 hours per week.
• Frequent reaching, bending, stooping, carrying, and data entry.
• Heavy communication via phone, email, and in-person.
• Problem-solving skills for field-related issues.

Decisions Requiring Supervisory Approval

• Loan scenarios outside credit union/investor policies.
• Loan exceptions requiring special authority.